Shipping policy

Please allow 1-2 days for your order to be processed for shipping, unless it is a custom order. Custom orders take 7-10 days to fulfill. We make every effort to fulfill orders as quickly as possible. Understand I am a one person team, working with human hands. I am not perfect. 

I keep all my products priced as low as possible, so that everyone can experience my brand. However, I do have to cover costs of materials and clothing supply.

In some cases there might be a product that is in stock in small quantities or as a one of a kind piece of art. In this case, your order will be shipped as soon as possible.

I ship Rebel P Customs both domestically and to a select number of international destinations.

DOMESTIC SHIPPING INSIDE THE USA:

Shipping times depend on your location. If you live down the street in New York, you'll get it faster than if you live in Hawaii. The USPS site quotes, but does not guarantee, 2-8 business days for domestic delivery. International shipping is longer.

Personalized (custom) orders take 1-2 weeks to create and deliver because they are made-to-order. 

INTERNATIONAL SHIPPING: 

Rebel P Customs provides shipping to the following countries:

Canada! Finland! France! Germany! Great Britain! Greece! Hong Kong! Hungary! Ireland! Italy! Norway! Portugal! Russia! Singapore! South Korea! Spain! Sweden! Switzerland! 

if your country is not listed, please contact me and I will try to work something out for you. 

I use FedEx for International Shipments. 

Customs

You, the customer, are responsible for all taxes and duties (including VAT) imposed by your country of residence.

Rebel P Customs is not responsible for any packages held by international customs agencies and it is not the responsibility of Rebel P Customs to make the customer aware of these agencies and their actions. Please check with your country's customs office to determine their procedures and any potential charges.

For example, UK residents might expect a customs charge of at least 20% of the total cost of the purchase. Be Your City is not responsible for this payment. Your package may arrive at your local post office or delivery center and be held until pickup and payment is taken care of.

If you neglect to pick up your package and it is returned to us, we will not refund the charge for original shipping.

If it is a custom piece and it is returned to us, you should contact us immediately to arrange reshipping as custom orders are final sale and we cannot refund you for the purchase.

Should Rebel P Customs mistakenly be invoiced directly for any duties or fees from the shipping company after delivery, we will email an invoice for the balance due. This will need to paid immediately.

As with domestic shipping, if a package can't be delivered due to an error entering your shipping address, Rebel P Customs is not responsible for any additional fees that may incur in order to reroute or reship the package.

Tracking

If you have a USPS package marked as delivered but haven't received it, please contact your local mail facility 


In summary; you will have to pay taxes and duties in your own country. This is extra and we have no control over it. By purchasing a Rebel P Customs product, you acknowledge that you are aware of this and accept it as your financial responsibility.